Code of Ethics and Repair Warranty

Dean's Auto Repair pledges to:

• Always provide friendly and professional service.
• Provide the highest level of customer satisfaction by always exceeding the customer's expectations.
• Provide top quality products and services which always equal or exceed the vehicle manufacturer's requirements.
• Always provide outstanding levels of integrity, reliability and professionalism.
• Perform high quality repair service at a fair and just price.
• Have a sense of personal obligation to each customer.
• Recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
• Provide the best customer service possible and in the case of any disputes, to provide a prompt and amicable resolution.
• Ensure that our entire staff conducts themselves in a friendly and professional manner and in keeping with the high standards of Dean’s Auto Repair.

Dean’s Auto Repair Warranty

Dean’s Auto Repair is a NAPA AutoCare center in good standing. This entitles our customers to all of the NAPA benefits associated with all NAPA AutoCare Centers throughout the entire United States.

In addition to the NAPA warranty, we offer a 12 month/unlimited miles warranty on all our parts and labor performed on your vehicle.

NAPA AutoCare Peace of Mind Warranty

*The NAPA AutoCare Peace of Mind Warranty

There's no greater peace of mind than knowing you have one less worry by having your vehicles serviced by the ASE-certified automotive service and repair professionals at your local NAPA AutoCare Center. They stand behind their work with the NAPA AutoCare Peace of Mind Warranty.

It's a written warranty that is honored at more than 13,000 locations nationwide - more than any other automotive repair brand. So - no matter where your travels take you - if you ever experience a problem with a covered repair, you can count on a NAPA AutoCare Center being nearby.

Benefits to you

• Included free with your qualifying repair or service work.
• Covers parts and labor on qualifying repairs and services for 12 months/12,000 miles. That doubles to 24 months/24,000 miles if you use your NAPA VISA or NAPA AutoCare EasyPay Credit Card (applications available at participating locations).
• Honored nationwide by thousands of NAPA AutoCare Centers, so you're protected even when you travel.

All NAPA AutoCare Center locations are locally owned and operated. NAPA AutoCare is not a franchise, but a high standard in the automotive industry developed by NAPA more than 20 years ago. Because it meets or exceeds NAPA's high standards - and has an outstanding reputation in your community - your local NAPA AutoCare Center can offer exclusive benefits like the NAPA AutoCare Peace of Mind Warranty to its customers. * from napaautocare.com